Frequently asked questions

 

You can contact customer service by email at [email protected].

 

To place and complete your order effectively and to answer enquiries fully, Homothcornhole stores certain information about you. Homothcornhole stores your first name, last name, date of birth, address details and email. Further to this Homothcornhole stores your order data, such as items bought, quantities, prices and date the order was placed. We do not store payment details.

 

 

Homothcornhole does not share or sell you data to third parties.

DELIVERY

 

We provide you with worldwide delivery.

 

Orders usually ship within 7-14 business days from when the order is placed. While we always strive to achieve this delivery time, we cannot guarantee this. We aim to get your goods to you in the shortest amount of time and in the most cost effective way. During busy periods, extreme circumstances or unforeseen circumstances may cause delivery times to be delayed.

 

No, at Homothcornhole there is no minimum order quantity.

 

You will receive a shipment confirmation email, which will contain a link for you to track your parcel.

 

In this case, please open the package to take a look at the product. These parts are well compacted and packed from the inside. Probably the product is still good. If there are any issues, please contact us at  [email protected]

ORDER

 

Once you have added your chosen products to your account, click the ‘Checkout’ button. This will open a new window, where you can see all the products you have chosen, the shipping cost and the total bill. Also on this page, you can enter any vouchers codes or amend the products you have chosen. Then you can click the ‘Next Step’ button, which will take you to the sign in page. If you already have an account you can sign in using your email address and password, if not you can register. If you do not want to register you can continue your purchase as a ‘guest’. You will then be asked for your billing and shipping address. If you have already shopped with us and have an account these details will be automatically filled in, but you can still change them if necessary. The next step is to input your payment details. You can pay by credit card or PayPal. Once you have paid you will receive a confirmation email with your order confirmation number and details of your order.

If you wish to see the status of your orders, please log into your account and look under ‘order history.